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🚀 It’s live! Access exclusive 2025 live chat benchmarks & see how your team stacks up.
Get the data
Create the optimal balance of human agents and AI automation. Deliver efficient, personalized support to every customer across 12 channels.
223m
annual conversations
4.7/5
Capterera rating
80%
AI resolution rate
95%
CSAT rate
Power your customer service with AI-driven efficiency. From automated, context-aware support to real-time agent assistance and data-driven optimization—our AI solutions improve customer experiences, streamline workflows, and drive smarter resolutions.
Backed by the best AI models and LLMs, our products continuously evolve with the latest advancements to keep you ahead of the curve.
Elevate your customer service with an AI Agent that delivers intelligent, 24/7 support – ensuring accurate and friendly interactions.
Supercharge human agent performance with AI Copilot – empowering your team to complete regular tasks smarter and faster.
Gain deep visibility into chat resolutions, customer sentiments, and key behaviors and intents – optimizing future interactions and improving your support.
“The chatbot (now AI Agent) is equipped to handle all the basic, common queries that were previously taking up so much of the agents’ time. Today, more than 70% of all live chat queries are directly routed to the chatbot, and of these, 68% are resolved without any human interaction.”
– Denny Michaud, Customer Relations Manager, Canadian Blood Services
Want to see how AI can transform your customer service? Contact our sales team today!
Comm100’s omnichannel customer service platform combines every channel and tool into one unified agent console, empowering you to deliver efficient, accurate, and personalized support wherever your customers are.
While we offer multiple channels, you’re never locked in—start with live chat and expand at your own pace as your needs grow.
Connect in real-time with text, audio, video, screen sharing & more
Manage email, SMS, social, and messaging apps — all from one platform
Engage customers with crystal-clear, seamlessly integrated voice calls
Deliver instant, easy-to-find answers for customers, agents and AI
Streamline the queueing experience to cut wait times & improve CX
Empower customers to book appointments or meetings with ease
“Everybody has their preferred way of communicating. Some people want to reach out via live chat, some social media, and others via email. The beauty of Comm100 is that every channel can be connected into one platform so we can connect with and support more students, more efficiently.”
– Lachlan Todd, Communications & Systems Coordinator, Thompson Rivers University
Contact us today for a personalized solution tailored to your needs.
Our data centers in the US, Canada, Europe, and APAC adhere to strict security policies and protocols. We provide all of the security and privacy compliance you need – and more – to ensure your and your customers’ data is secure.
Our dedicated AI architects, trainers, and customer success managers collaborate to understand your unique needs and deliver tailored solutions. Expert teams deliver exceptional results.
Get a customized solution that fits your needs—choose the channels and tools that work best for you. Our flexible, usage-based pricing ensures you only pay for what you use, with no hidden fees.
Our training team implements best practices for efficient onboarding and delivers tailored training for your agents, supervisors and stakeholders.
Our customer success team provides ongoing guidance and advice post-deployment to ensure optimal feature usage, and our AI architects offer actionable insights through regular meetings to improve efficiency.
Comm100 serves a variety of industries, including higher education, iGaming, banking, healthcare and more. Whatever your field, we provide the expertise, solutions, and packages to meet your needs.
Expand your knowledge and improve your team’s performance with our in-depth guides, best practices, and tools.
White Paper
What Makes a Top-Tier Customer Service Platform in 2025? 5 Key Features to Look for
White Paper
Scaling Advising Excellence: Comm100’s 4-Tier Approach for Modern Universities
Experience the power of AI-driven customer service.
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