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How AI is Revolutionizing the World of Sports Betting
February 17th, 2025 | AI, iGaming

I could start this article with a history of how technology has impacted sports betting. I could drone on about the incremental benefits + Read More

Building Connections: Key Moments from Our Recent Client Visits
February 12th, 2025 | AI, Customer Service, News & Updates

At Comm100, we believe that exceptional service begins with understanding our clients’ needs firsthand. We regularly schedule onsite visits to clients across the + Read More

Student Support 2.0: The Playbook for a Frictionless University Experience
February 11th, 2025 | AI, Higher Education

Think about the last time you had a frustrating customer experience; maybe a bank that put you on hold for an hour, or + Read More

A Complete Guide to Customer Service Automation
December 16th, 2024 | AI, Customer Service

Over the years, customer service has undergone a dramatic transformation, driven by rapid advancements in technology. A sector that once relied on phone + Read More

5 Proven Strategies for Retaining iGaming Players 
December 10th, 2024 | iGaming

The world of iGaming is fiercely competitive, with countless platforms vying for players’ attention and loyalty. While attracting new players is essential, the + Read More

Higher Ed Chatbots: A Game-Changer for Student Support
December 8th, 2024 | AI, Higher Education

What if every student had a personal assistant, ready to answer questions, offer guidance, and simplify their academic journey—all without ever taking a + Read More

Cracking the Self-service Code in iGaming: 5 Key Insights from our Webinar
October 13th, 2024 | AI, iGaming

The gaming industry is evolving rapidly, and staying ahead requires more than just keeping up with the latest games—it means adapting to how + Read More