It’s live! Access exclusive 2024 live chat benchmark data & see how well your team is performing.

Get the data

Blog

Higher Education Chatbots – Everything You Need to Know
April 7th, 2024 | Higher Education, Live Chat
Chatbots for Colleges & Universities – 101 Guide for Higher Education Automation In the competitive world of higher education, providing + Read More
ChatGPT and Higher Education – How Can Colleges Benefit from the Tech
April 6th, 2024 | Chatbot, Higher Education

In today’s digital age, there is no industry that artificial intelligence (AI) hasn’t dramatically affected. ChatGPT, an advanced language model, is the latest + Read More

American Universities Acceptance Rate – Ivy League & Below Stats
February 26th, 2024 | Higher Education

Navigating the landscape of American higher education can be both an exciting and daunting journey for prospective students. At the center of this + Read More

Gamification in Higher Education: Tapping into Student Motivation and Engagement
February 6th, 2024 | Higher Education

Gamification is quickly becoming part of our everyday lives. From fitness apps that turn exercise into a game to work environments that use + Read More

Strategic Enrollment Management – A Helpful Starter Guide
September 12th, 2023 | Higher Education

At first glance, the latest enrollment figures paint a bleak picture. There are over 1.09 million less students in higher education today than + Read More

Unlocking Digital Transformation in Higher Education – A Checklist for Success
August 28th, 2023 | Higher Education

There is no doubt that digital transformation in higher education is essential – but there’s also no doubt that many schools are falling + Read More

The Pros and Cons of Standardized Testing in Higher Education
August 21st, 2023 | Higher Education

Across schools in North America, a spotlight has rightfully been put on diversity, equity and inclusion (DEI) within admission practices and policies.  However, + Read More

How Thompson Rivers University Automates 83% of Prospective Student Inquiries
July 11th, 2023 | Chatbot, Higher Education

When Thompson Rivers University reached out to Comm100, its Future Students team was facing the same challenges that almost all admission and recruitment + Read More

College Counseling 101 – How to Handle Caseload Overload
June 27th, 2023 | Higher Education

Higher education institutions are grappling with a significant mental health crisis among their student population. During the 2020–2021 school year, over 60% of + Read More

blog featured image

Be in the know!

Get our monthly customer service news and best practices update delivered to your inbox.

By clicking "Subscribe", you agree to our Privacy Policy.

What is a Good Yield Rate for Colleges & How are the Best Improving it?
June 20th, 2023 | Higher Education

College yield rates in North America vary incredibly widely, but it is one of (if not the most) important metrics for admissions and + Read More

Lighting the Path: How to Help College Students with Mental Health Issues
June 6th, 2023 | Higher Education

There is no doubt that higher education is facing a mental health crisis. A recent survey found that 50% of college students identified + Read More

5 Marketing Strategies to Increase Enrollment (without blowing the budget)
May 30th, 2023 | Higher Education

The competition for higher education students has potentially never been harder than it is today. Since 2017, postsecondary enrollment in the US has + Read More

Live Chat Security For Higher Education [All You Need To Know]
May 16th, 2023 | Higher Education, Live Chat

One of the biggest challenges colleges and universities face today has nothing to do with education itself — it’s cybersecurity. Hackers now look + Read More

Colleges with Declining Enrollment – Why & What They Can Do to Reverse the Slump
May 10th, 2023 | Higher Education

The latest higher education enrollment rates paint a bleak picture. Since 2017, total US postsecondary enrollment has fallen every year, resulting in a + Read More

Higher Ed Admissions – Strategies for Increasing Student Enrollment
April 22nd, 2023 | Chatbot, Higher Education, Live Chat
Higher Ed Admissions – Strategies for Increasing Student Enrollment 69% of admissions officials from community colleges and 55% from private + Read More
The Future of Higher Ed Admissions – Student Survey Reveals Overwhelming Chatbot Acceptance
March 13th, 2023 | Chatbot, Higher Education

The benefits of chatbots in student recruitment are abundant and clear – 24/7 availability, increased support capacity, faster response, personalized support… and the + Read More

Higher Ed Admissions Survey – Live Chat Emerges as Students Top Choice
March 7th, 2023 | Higher Education, Live Chat

Recruitment is arguably the number one challenge for higher education right now. College undergraduate enrolment in 2022 was down by 9.4% compared to + Read More

Higher Ed Beware: 10 Dangers of ChatGPT in Education that Schools Need to Know
March 1st, 2023 | Higher Education

New AI tools like OpenAI’s ChatGPT and Microsoft’s Bing chatbot have taken over the popular imagination. These tools use AI language models to + Read More

ChatGPT in Higher Ed: Maximizing Benefits and Managing Risks
February 13th, 2023 | Chatbot, Higher Education

It’s an exciting time in artificial intelligence. The release of ChatGPT has kicked off an AI battle among the tech giants, and public + Read More

comm100 gen ai
The Generative AI Chatbot You Can Rely On
Automate over 80% of all inquiries. Launch in 2 hours. Powered by the latest GPT and vast LLMs.
Top 5 University Chatbot Examples
February 12th, 2023 | Chatbot, Higher Education

As Gen Z enters higher education, support expectations are rising. Today’s students have grown up accustomed to the speed and convenience that technology + Read More