AI-Powered Live Chat That Empowers Agents & Impresses Customers

Optimize every customer interaction with the most powerful, AI-enhanced customer service live chat software on the market.

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The Solution Trusted by Industry Leaders

Transform Customer Services With AI Chat

Leverage the latest in AI to deliver efficient and personalized support to every customer – using Comm100 Live Chat for customer support.

Make Conversations Click

Comm100 Live Chat delivers the complete trifecta – the best software, security, and support for optimal customer engagement, serving as the perfect customer service chat solution.

Elevate the customer experience

Comm100 Live Chat empowers agents with all the tools they need to deliver personalized support that gets the job done. Integrated audio/video chat, screen sharing, file sharing, and auto-chat translation just touch the surface of Comm100’s complete chat tool for customer service.

Level-up support team efficiency

Powered by the most advanced AI technology, Comm100 Live Chat streamlines every interaction so your agents can do more with less. Intelligent routing, agent assist, and AI-powered chatbots dramatically boost efficiency and allow your team to focus on delivering exceptional service.

Customize every interaction

Fine-tune your setup with complete customization through Comm100’s flexible and user-friendly platform. Set up pre- and post-chat surveys, detailed routing rules, proactive chat invitations, and so much more to meet your specific needs and goals.

See How Comm100 Stacks Up

Unlock Success: Real Results With Comm100

University of British Columbia Reduced student wait time by 30%

“We face a high student to advisor ratio, so triaging requests with Comm100 has allowed us to serve more students, more quickly. We automate the simple queries off the top with a chatbot, then pass more complicated questions to live chat.”

- Terina Mailer,

Manager, Academic & Career Advising, UBC Okanagan

+ Read customer story

Google FitbitGenerated $6M in net new pipeline in the first year

“Many of the tools we looked at were too focused on customer success and didn’t have the right functionality for B2B sales. Comm100 had a good mix of both and supported our sales use case better than other vendors we evaluated.”

- Joanie Gentile,

Sr. Business Operations Manager

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Global Affairs CanadaChatbot handles 78% of incoming chats

“We wanted to make it easier for our whole stakeholder base to contact us. Comm100 has given us that – every individual can now choose what channel they prefer and get their query answered, quickly and accurately.”

- IT Professional, Global Affairs Canada

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HSS TrainingAchieved 4.76/5 average CSAT rating

"Switching to Comm100 was a no-brainer for us. Comm100’s reporting capabilities were so much better. The UI is very clear and it’s great being able to customize our whole setup by ourselves in just a few clicks. ”

- Shane Perkins,

Commerce Manager, HSS Training

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Every Channel. One Platform. Complete Communication.

Comm100 doesn’t just specialize in live chat and chatbots – our platform contains every channel and tool you need in one unified agent console, including ticketing, social media, and knowledge base.

This gives agents a complete, cross-channel picture of every customer they speak to, driving efficiency and personalization.

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