It’s live! Access exclusive 2024 live chat benchmark data & see how well your team is performing.
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It’s live! Access exclusive 2024 live chat benchmark data & see how well your team is performing.
Get the data
Proven success with industry leaders
150m
annual conversations
4.7/5
user rating
80%
chatbot resolution rate
90%
CSAT rate
Harnessing the latest Generative AI and advanced LLM and NLP models, Comm100’s chatbots can automate over 80% of inquiries & workflows while our Agent Assist improves agent productivity.
Our chatbots handle your common queries, tasks, and workflows, while our Agent Assist provides AI-driven suggestions and real-time guidance to help agents deliver faster, more accurate responses.
All of Comm100’s chatbots can be built with no technical expertise or coding knowledge. Still need help? Our AI architects are there to support and train your team – included with every package.
Comm100’s chatbots deliver superior accuracy by leveraging advanced machine learning that improves with every customer interaction. Take advantage of AI with complete confidence.
Optimize every customer interaction with the most powerful, AI-enhanced live chat solution on the market.
Comm100 Live Chat equips agents with tools for personalized support, including audio/video chat, screen sharing, file sharing, and auto-chat translation—just a glimpse of its full capabilities.
Comm100 Live Chat consolidates all essential tools and information into one console, enabling productive conversations. AI-powered features like Agent Assist provide additional efficiencies.
Fine-tune your live chat setup with Comm100’s flexible platform. Configure pre- and post-chat surveys, routing rules, proactive invitations, and more to meet your specific needs and goals.
Comm100 doesn’t just specialize in live chat and chatbots. Our omnichannel customer service platform combines every channel and tool into one unified agent console.
This connectivity empowers your agents to deliver efficient, accurate, and personalized support to every customer, wherever they are.
Email, social media, SMS and more – all from one platform
Easy-to-find help resources for both customers and agents
Streamline the queueing experience to cut wait times & improve CX
Our data centers in the US, Canada, Europe, and APAC adhere to strict security policies and protocols. We provide every security and privacy compliance you need – and more – to ensure your and your customers’ data is secure.
Our dedicated AI architects, trainers, and customer success managers collaborate to understand your unique needs and deliver tailored solutions. Expert teams deliver exceptional results.
Transparent, usage-based billing—only pay for what you use.
No hidden fees — clear and flexible pricing.
Our training team implements the best practices for efficient onboarding and delivers tailored training for your agents, supervisors and other stakeholders.
Our customer success team provides ongoing guidance and advice post-deployment to ensure optimal feature usage, and our AI architects offer actionable insights through regular meetings to improve efficiency.
Elevate your customer service today!
Join thousands of satisfied clients with Comm100.
