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The AI Chatbot That Talks Like You

Automate. Guide. Achieve.

Supercharge your business with the Comm100 AI Chatbot. Expand support availability, automate repetitive tasks, and resolve inquiries faster.

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The Ultimate Support Team Sidekick

Master Any Conversation with AI

Master Any Conversation with AI

Whether your visitors need guided assistance or answers to open-ended questions, our AI chatbot acts as an extension of your support team.

Leveraging NLP, our chatbot can handle a wide range of queries and provide guided assistance for tasks like account creation.

Powered by Gen AI, our chatbot can understand context to provide personalized responses to complex inquiries. When needed, it escalates the conversation to a live agent.

Offer Reliable, Empathetic Support

Offer Reliable, Empathetic Support

Comm100 Chatbot seamlessly understands the intent and context of each inquiry, mimicking human conversation with remarkable accuracy.

Its ability to adapt to various scenarios ensures every interaction feels personal, empathetic, and tailored to the specific customer.

Maintain a Consistent Brand Voice

Maintain a Consistent Brand Voice

Ensure consistency across all channels by leveraging centralized information sources, including PDFs, DOCX, Web Pages, HTML, intent databases, knowledge bases, and more.

Tailor your chatbots to match your brand and deploy them effortlessly on channels like Live Chat, WhatsApp, Facebook, Signal, Telegram, and SMS.

Offload Routine Tasks with Ease

Offload Routine Tasks with Ease

The Comm100 AI chatbot leverages smart triggers, guided workflows, and integrations with 10+ systems to automate end-to-end tasks like sending follow-up emails, processing returns, checking balances and more, helping streamline operations significantly.

The Comm100 Approach to Frustration-Free Interactions

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Engineered for Excellence. Smarter, Faster, Safer.

Deploy Instantly with Minimal Training

Deploy Instantly with Minimal Training

Accelerate chatbot deployment with pre-built templates and leverage the power of generative AI to deliver instant answers without any training.

Go beyond conversations and create automations with a custom bot you can build in minutes using a simple drag-and-drop, no-code interface.

For more personalized interactions, add custom intents and queries to tailor your chatbot to specific needs.

Raise the Bar for Service Quality

Raise the Bar for Service Quality

Our AI architects work with you, providing bespoke guidance rooted in usage metrics and transcript analyses to improve your chatbot’s performance.

Advanced reporting offers valuable insights into top intents, usage, and other key metrics, helping supervisors detect churn risks, and proactively address potential issues.

Ensure Data Security

Ensure Data Security

The Comm100 Chatbot ensures complete privacy by never sharing your customer interactions or using them to enhance external AI models.

Our platform adheres to strict data privacy standards, including ISO 27001, SOC 2 Type II, PCI DSS, GDPR, and PIPEDA.

Empowering You to Reach Your Goals

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1 Day

Deployment Period

ROI can begin< 4 weeks

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12% 

Higher Accuracy

Surpasses competitors in understanding intent

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83.2%

High confidence answers

The accuracy with which the chatbot understands user intent

Packed with Power and Possibilities

80+
Chatbot Features

10+
Integrations Supported

10+
Detailed Reports

  • Support all conversation types
  • Context handling with Gen AI
  • Sentiment analysis
  • Auto complete visitor questions
  • Multi-language support
  • Industry-specific chatbot templates
  • Code-free chatbot builder
  • APIs & Webhooks
  • Smart triggers
  • Built-in small talk

Real Success: How Our AI Chatbot Transforms CX

Rackspace TechnologyReduced response time from hours to seconds

“Comm100 Chatbot significantly reduced ticket support volume, giving our team more time to spend on other tasks. And for our employees, it’s not taking them seconds to get the answer to their question, rather than hours!”

- Andrea Trevino,
Manager, HR Services, Rackspace Technology

University of British Columbia Reduced student wait time by 30%

“We face a high student to advisor ratio, so triaging requests with Comm100 has allowed us to serve more students, more quickly. We automate the simple queries off the top with a chatbot, then pass more complicated questions to live chat.”

- Terina Mailer,
Manager, Academic & Career Advising, UBC Okanagan

Global Affairs CanadaChatbot handles 78% of incoming chats

“We wanted to make it easier for our whole stakeholder base to contact us. Comm100 has given us that – every individual can now choose what channel they prefer and get their query answered, quickly and accurately.”

- IT Professional, Global Affairs Canada

Lake Michigan Credit UnionExtended support hours to 24/7

"The process of building the chatbot was great. We’ve had a very positive relationship with Comm100 for over five years and their bot team was as helpful as ever. They supported us throughout the build and deployment and gave us a lot of advice and best practice to make sure that our chatbot is a success."

- Jasmina Duric,
Manager of E-Services and Support Department, Lake Michigan Credit Union
Rackspace Technology
Rackspace Technology
Rackspace Technology
Rackspace Technology

Explore The Comm100 Product Suite

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Live Chat

Connect in real-time with text, audio, video, screen sharing & more

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Ticketing & Messaging

Email, social media, SMS and more – all from one platform

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Knowledge Base

Easy-to-find help resources for both customers and agents

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Queue Management

Streamline the queueing experience to cut wait times & improve CX

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Booking

Empower customers to book appointments or meetings with ease

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Outreach

Two-way conversational messaging at scale for SMS & email

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Voice

Engage with customers via inbound and outbounds calls

Resources to Get You and Your Team Ahead

Expand your knowledge and improve your team’s performance with our in-depth guides, best practices, and tools.

Chatbot Statistics Resources

Report

9 Essential Chatbot Statistics 2024

Featured img-AI powered chatbots-Creating and designing Intents and Flows

Webinar

AI-Powered Chatbots – Creating and Designing Intents & Flows

Customer Service Industry Trends 2024 – A Comm100 Report featured image

eBook

Customer Service Industry Trends 2024

Featured img - AI powered chatbots - Creating and designing Intents and Flows

Webinar

AI-Powered Chatbots – Entities, Events, Learning, and Core Settings

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See how our AI chatbot can transform your business. Contact our sales team today!