It’s live! Access exclusive 2024 live chat benchmark data & see how well your team is performing.
Get the data
It’s live! Access exclusive 2024 live chat benchmark data & see how well your team is performing.
Get the data
Proven success with industry leaders
Comm100 Generative Answers sets the standard for Generative chatbots in customer service and support.
Powered by the latest GPT and vast LLMS, it also automatically pulls your website, company, and video content to deliver only the most relevant and accurate information. Goodbye hallucinations, hello reliability.
Automate a significant portion of incoming queries through helpful, human-like messaging – without any human involvement. Deliver 24/7 support and improve customer satisfaction with Comm100’s Generative AI chatbot.
Most Generative chatbots are only built on LLMs that pull general information, often leading to incorrect answers. Comm100’s is different – it’s also trained on specific company content so it only provides accurate and on-brand responses.
By integrating your existing knowledge sources, videos, and content, you can set up a Generative AI chatbot in just two hours – with no technical experience. The bot will also auto-scan for new website content every week to stay up to date.
Every team needs a combination of human and automated support. While human agents are needed for complex & personal support, Generative AI chat enables efficiency and scalability. Only Comm100 helps you deliver the perfect balance.
Balance the efficiency of automation with the empathy of human support by connecting Comm100’s Generative AI chatbot with Comm100 Live Chat. When the bot can’t find the answer, seamlessly transfer the customer to an agent, alongside the chat history.
Customize your Generative chatbot to align with their brand voice and specific use cases by training them on domain-specific data and terminology. This helps to align the bot with the company’s customer service strategies and objectives.
Comm100’s Generative model chatbot guarantees the highest security and privacy standards. As well as complying with ISO 270001, SOC 2 Type II, PCI DSS, GDPR, and PIPEDA, Comm100 adheres to specific industry compliances such as HIPAA and TX-RAMP.
“We were particularly pleased that Comm100 could get our AI bot up and running so quickly to help relieve our inundated agents… they really went above and beyond to make sure that the bot was accurate. Still now, months after implementing the bot, they get in touch with regular follow-ups. It’s great to work with such a knowledgeable and helpful team.“
– Richard Branson, COO, Tangerine
A Generative AI chatbot understands the context of customer interactions, referring to past messages, inferring emotional tone, and acknowledging situational data. With this intelligence, the gen bot can provide contextual and personalized responses that resolve queries.
Generative AI chatbots can handle unlimited, simultaneous conversations, no matter the time of the day. This lets you scale your operations without increasing headcount – all without damaging customer satisfaction.
Based on multiple LLM models, Comm100’s Generative model chatbot is trained on extensive datasets from a multitude of sources. This means it has a broad understanding of language, context, and subject matter so it can be used for a wide range of applications and industries.
The Complete AI Chatbot Experience
Comm100 Generative Answers is the perfect way to start your chatbot journey – you can launch your own Gen bot within just 2 hours to field your most common FAQs and keep improving it as you go.
The next essential step is to add a Custom Answers Chatbot. This NLP AI bot can answer 80%+ of queries and perform tasks through flexible integrations with your core systems, giving you greater control and personalization.
Pick the package that best suits your AI progress and goals, including Comm100’s Generative chatbot.
Generative Answers Chatbot
Generative Answers Chatbot
Custom Answers Chatbot
Generative Answers Chatbot
Custom Answers Chatbot
APIs & Webhooks
The All Inclusive Bot Plan is the complete chatbot & automation package. It’s everything you need – software, setup, support, and more – all from just one specialist partner.
Generative Answers & Custom Answers Chatbots
Unlimited intents and answers
Complete bot setup, training and configuration
Out-of-box integrations (Slate, Salesforce, Dynamics365, Canvas)
Dedicated CSM for quarterly business & product roadmap reviews
Dedicated AI Architect for monthly bot maintenance
24/7 technical support – 15-minute response time
Access to product release beta programs
Seat on Comm100’s Customer Advisory Board
Blend the bond of human support with the efficiency of chatbot automation.
Human agents develop personal connections and solve complex issues. Generative AI chat provides essential efficiency and scalability. Only Comm100 can help your organization create the perfect balance.
Get started today
Join thousands of organizations who have achieved human-bot harmony with Comm100.
Expand your knowledge and improve your team’s performance with our in-depth guides, best practices, and tools.
Customer Story
Californian County Court Automates 65% of Chats by Upgrading to Comm100 AI Chatbot & Live Chat
