Voice Bot
AI-powered voice chatbot for 24/7 automation

Comm100 Voice Bot is an AI-powered voice chatbot that communicates with customers via speech through digital voice and telephony channels. Update, manage and automate your voice channels so you can provide efficient, effective, and 24/7 support. Your search for flexible and accurate voice bot solutions is over.

Comm100 Voice Bot is an AI-powered voice chatbot that communicates with customers via speech through digital voice and telephony channels. Comm100 Voice Bot makes it easier to update, manage and automate your voice channels so you can provide efficient, effective, and 24/7 support to your customers. Your search for flexible and accurate voice bot solutions is over.

Put an end to long wait times

Voice Bot can handle unlimited simultaneous conversations so customers receive immediate support, no matter the time of day. Say goodbye to long wait times and poor drop off rates – and say hello to high first contact resolution and even higher customer satisfaction!

Offer 24/7 support

Your customers expect support on their terms, not yours. This means 24/7 support when they want it, not just during your business hours. Voice Bot makes this possible by allowing you to offer cost-effective round-the-clock support so every customer receives the best service when they need it.

Reduce costs

Most customer service queries are simple and repetitive in nature – but time-consuming too. Comm100’s voice chatbot handles all these FAQs so agents have less queries to field and can focus on more important or complex tasks. The result? A voice bot solution that dramatically increases support capacity and cuts costs.

Connectivity you can trust

Voice Bot offers flexible telephony integration options for organizations using SIP protocols, as well as those without existing infrastructures. Whether you are a global enterprise or a growing start-up, you’ll be able to start receiving calls in no time with our advanced Voice over IP solution.

Personalization powered by AI

Comm100’s voice chatbot is powered by the latest machine learning (ML)-based AI and Natural Language Processing (NLP). With this intelligence and built-in dialog management, Voice Bot can easily be configured to understand and respond to hundreds of topics, match those to an intent and be easily trained to understand more topics and questions. The bot makes sense of spoken intents and gives a contextual response with a voice of its own.

Better than a traditional Interactive Voice Response (IVR) system, Comm100 Voice Bot is easily updated and expanded, and continually improves as it learns from experience. Better still, this voice bot solution improves the customer experience as users can directly say their requests rather than pressing a number to represent their intents.

Scalability and customization

With an intuitive drag-and-drop flow builder equipped with built-in dialog management and Natural Language Understanding (NLU) features, Comm100’s voice chatbot provides an engaging voice experience with a wide array of customization options. Combine Voice Bot’s conversation flows with your internal system and your bot can even recognize customers based on previous interaction data and customer history.