It’s live! Access exclusive 2024 live chat benchmark data & see how well your team is performing.
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It’s live! Access exclusive 2024 live chat benchmark data & see how well your team is performing.
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Comm100’s HIPAA compliance represents a strong commitment to security and privacy. Our HIPAA compliant chat lets you deliver leading patient engagement while being confident in the security of your communications. Join your peers by choosing Comm100 – the very best HIPAA compliant chat software for healthcare.
“The ability to enable us to be compliant with our rigorous, security and privacy are absolutely critical to everything we do. We had to find a live chat vendor that could meet these high standards. There were many that couldn’t demonstrate this, or even speak to it — but Comm100 ticked every compliance box that we needed. Their security is next-level.”
Customer Relations Manager, Canadian Blood Services
You trust in us to keep your patients’ data safe, and we take that trust seriously. Comm100’s HIPAA compliant live chat software lets you provide the very best support that builds patient trust and loyalty.
Comm100’s HIPAA compliant chat secures data at rest and in transit with best-practice encryption protocols. This means you don’t have to take responsibility for deleting unencrypted data like you do with other vendors.
Our team is dedicated to security-conscious practices in everything they do. Regular training on HIPAA compliant chat best practices is backed up by security awareness programs and specialist training.
With Comm100 HIPAA compliant chat, you will increase and optimize engagement, fostering invaluable patient loyalty with fast and personalized support.
With auto-chat translation, video and audio chat and 24/7 automation, Comm100 Live Chat makes sure that you provide accessible support to every patient. No excuses.
Comm100 Live Chat helps you deliver more efficient support than phone with routing, bots, and analytics – so you can grow your organization while keeping a lid on support expenses.
“Our mission is to exceed the typical pharmacy experience. Live chat was a condition to start working towards that mission and be a better pharmacy than what customers are accustomed to. Our strategy is to have very personalized communication with our customers, so we set up our chat to enable customers to pick and choose who they want to talk anytime they visit our site.”
— Gianni De Gaspari, Co-founder, Viata