It’s live! Access exclusive 2024 live chat benchmark data & see how well your team is performing.
Get the data
It’s live! Access exclusive 2024 live chat benchmark data & see how well your team is performing.
Get the data
Comm100’s web chat app lets you use your preferred web browser to chat with your visitors and customers instantly, as well as handle tickets from every key channel efficiently and securely.
Comm100’s web chat app lets you use your preferred web browser to chat with your visitors and customers instantly, as well as handle tickets from every key channel efficiently and securely.
The Comm100 web chat app is fully compatible with all major web browsers, including Internet Explorer, Microsoft Edge, Google Chrome, Firefox, and Safari.
Comm100’s web based chat application always automatically updates to the latest version to ensure you have access to all the benefits included in each new revision or release.
Set preferences quickly and conveniently with Comm100’s web based chat app. Preferences for settings such as keyboard shortcuts, sound & popup notifications, visitor data fields displayed in your agent console and other are all configurable in the web app. Additionally, auto login is supported, which means you can access the system fast without entering a username and password.
The agent web chat app includes handy chat tools to improve your chat efficiency. Using the built-in tools helps you handle multiple concurrent chats easily.
Monitor visitor details such as identity and geographic information in real time inside your agent console. Instant access to pertinent details about your visitors enables you to better understand them and personalize services.
When you need help from a team member, you can transfer a chat to a colleague or mention him/her with Internal Note. Alternatively, you can initiate an internal chat with a colleague without leaving the session with your visitor. Transfers, internal chats and internal notes enable you to collaborate with other agents to maximize the power of your team and provide better service and support.
Get started today
Join thousands of organizations who have achieved human-bot harmony with Comm100.