It’s live! Access exclusive 2024 live chat benchmark data & see how well your team is performing.
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It’s live! Access exclusive 2024 live chat benchmark data & see how well your team is performing.
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Features | Personalization
Live Chat Screen Sharing lets your agents and visitors share their screens in real-time during a chat. With just a single click, you can understand where your visitors are having trouble and personally guide them through the issue.
Live Chat Screen Sharing lets your agents and visitors share their screens in real-time during a chat. With just a single click, you can understand where your visitors are having trouble and personally guide them through the issue.
Live chat screen sharing lets your agents support visitors more effectively and quickly. This visual aid helps to streamline resolution as agents can guide the visitor and deliver a personal, 1-1 experience.
Comm100 Live Chat Screen Sharing is a browser-based solution, meaning that no additional downloads or plugins are needed. Agents simply request to screen share in just one click, and the visitor can immediately accept or decline.
Sensitive data, such as credit card or login information on visitor’s web pages is automatically masked. This helps visitors maintain privacy and ensures that you remain compliant when using live chat with screen sharing.
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