When it comes to live chat, your first instinct is to focus on delivering the best possible experience for your customer. But the agent and admin experiences within your chat platform are just as important to ensure optimal productivity, efficient resolutions and happy customers.
Join us for a tour of Comm100 Live Chat that covers each perspective in under 10 minutes. Watch all three, or stay for the ones that interest you most!
- Live Chat – The Visitor experience
- Live Chat – The Agent experience
- Live Chat – The Admin experience
Speaker:
Matthew Jinks, Senior Product Marketing Manager, Comm100
Matthew is Comm100’s Senior Product Marketing Manager. He’s worked for 5+ years in Vancouver’s tech scene and loves crafting product stories. Matthew works with Fortune 500, government, and private firms across the world to embed advanced customer experience solutions.