Student services now play an increasingly important role in the development and the overall success of the students, which ultimately benefits the organization.
A proactive student services department ensures satisfaction and keeps students happy. In turn, this helps reduce dropout rates and improves both advisory and admission functions.
Did you know that more than 61% of under 24-year-olds in North America actively avoid phone calls for support? By adopting modern digital tools and creative ways to connect with students, you can enhance service standards—leading to lower dropout rates and higher levels of student engagement and satisfaction.
In this guide, we’ll take you through several strategies on how to transform your student services department efficiently and economically.