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Solution Sheet
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Managing high support volumes with limited resources puts a strain on everyone. Customers experience long wait times, agents feel overworked, and organizations lose customers. Comm100’s bot software solves this by harnessing the latest AI technology to automate queries and tasks 24/7. With highly intelligent and accurate bots, you will increase support capacity without harming customer experience.
Comm100’s bots are suited for every industry and automation need. Join the AI revolution and onboard your most valuable team member with Comm100.
From automating common queries and appointment scheduling to order tracking and payment processing – Comm100’s automation software has you covered.
Deliver dynamic, context-aware responses with the latest Generative AI that improves engagement and support bandwidth. Unique to other Gen AI bots, it’s also trained on your content to ensure accuracy. Build in just 2 hours.
Powered by NLP and LLM models, this sophisticated bot can automate 80%+ of queries with complete reliability. Add personalization and efficiency with flexible integrations, webhooks, and auto-translation.
Comm100’s voice-enabled bot enhances accessibility and engagement by providing natural, spoken support. Add machine-learning AI and NLP to your digital voice and telephony channels to automate your common queries.
This AI-powered agent tool recommends answers to agents in real-time across live chat, social media, and SMS. With one click, a response is sent – and the customer receives fast and consistent support.
Build one Comm100 bot and deploy it with unique configuration across all your key channels, including live chat, SMS, Facebook, Twitter & WhatsApp for Business.
Comm100 offers enterprise-grade security that meets international security and privacy benchmarks, including specific compliances for regulated industries.
Create your own Comm100 bot with no technical expertise by using our intuitive drag-and-drop flow builder. If you need help, our AI architects are there to support and train your team.
“The process of building the chatbot was great. We’ve had a very positive relationship with Comm100 for over five years and their chatbot team was as helpful as ever. They supported us throughout the build and deployment and gave us a lot of advice and best practice to make sure that our chatbot is a success.”
– Jasmina Duric
Manager of E-Services and Support Department
Lake Michigan Credit Union
Every Comm100 Bot package comes with onboarding and training services from our expert AI architects and bot team. We offer unlimited online learning support, as well as 1-1 live customized training so you are fully prepared for launch. And we don’t stop there – once set up, our team is available 24/7 to help you continually refine and improve your team’s performance. This is how we ensure you get full ROI.
The Complete AI Chatbot Experience
Comm100 Generative Answers is an easy way to start your chatbot journey – you can launch your own Gen bot within just 2 hours to field your most common FAQs.
The next essential step is to add a Custom Answers Chatbot. This NLP bot can answer 80%+ of queries and perform tasks through integrations with your core systems, giving you even greater control and more capabilities. Leverage the power of both bots for ultimate efficiency, scalability, and customer satisfaction.
To schedule a demo of Comm100’s bots, visit www.comm100.com/requestdemo or contact sales@comm100.com.
Connect with your customers more efficiently and cost-effectively with our fully customizable Chatbots packages.
Click the button below to download the Solution Sheet for the package details.