It’s live! Access exclusive 2024 live chat benchmark data & see how well your team is performing.
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It’s live! Access exclusive 2024 live chat benchmark data & see how well your team is performing.
Get the data
On-Demand Webinar
Today’s students have sky-high support expectations. Traditional communication of telephone and email alone won’t cut it anymore – so what can higher education do to meet their students’ support needs and improve everything from enrollment to dropout?
Today’s students have sky-high support expectations. Traditional communication of telephone and email alone won’t cut it anymore – so what can higher education do to meet their students’ support needs and improve everything from enrollment to dropout?
In this webinar, 6 leading North American universities come together to discuss how they are tackling this challenge, revealing the tech, tools and tips they’re using to find success. They discussed:
How the pandemic fueled innovation and digital transition in their institution
What their student recruitment strategy looks like
The greatest barriers to student engagement and the solutions
How they are using chatbots
And much more!
Higher education institutions:
Tony Sandhu, VP, Customer Success, Comm100
Tony is the Vice President of Global Customer Success at Comm100 with over 12 years of experience in CS. He is responsible for driving customer goals, product utilization, business transformation, and revenue expansion by ensuring the engagement, success, retention, and growth of Comm100 customers.
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