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Roundtable: 6 Top Universities – How to Meet Student Support Expectations

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Today’s students have sky-high support expectations. Traditional communication of telephone and email alone won’t cut it anymore – so what can higher education do to meet their students’ support needs and improve everything from enrollment to dropout?

Today’s students have sky-high support expectations. Traditional communication of telephone and email alone won’t cut it anymore – so what can higher education do to meet their students’ support needs and improve everything from enrollment to dropout?

In this webinar, 6 leading North American universities come together to discuss how they are tackling this challenge, revealing the tech, tools and tips they’re using to find success. They discussed:

How the pandemic fueled innovation and digital transition in their institution

What their student recruitment strategy looks like

The greatest barriers to student engagement and the solutions

How they are using chatbots

And much more!

Higher education institutions:

Standford
The Open University logo
Thompson Rivers University logo
University of Canberra logo
McMaster University logo
University of Houston logo

Speaker:

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Tony Sandhu, VP, Customer Success, Comm100

Tony is the Vice President of Global Customer Success at Comm100 with over 12 years of experience in CS. He is responsible for driving customer goals, product utilization, business transformation, and revenue expansion by ensuring the engagement, success, retention, and growth of Comm100 customers.

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