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On-Demand Webinar

Cracking the Self-Service Code in iGaming

sbc webinar

The iGaming industry has undergone a dramatic transformation. Once confined to brick-and-mortar casinos and sportsbooks, the industry has evolved, with digital platforms now accounting for over 60% of the global gaming market.

This shift is especially significant among Millennials and Gen Z, who make up more than 70% of online gaming users. Their evolving preferences are reshaping customer expectations, fueling the demand for innovative self-service options and AI-driven support. With industry revenues projected to surpass $100 billion by 2024, adapting to these changing communication preferences is critical for long-term success.

Join us for the webinar – “Cracking the Self-Service Code in iGaming” to dive into the latest trends and best practices for delivering exceptional customer experiences in the digital age. You’ll learn how to:

  • Leverage AI-driven solutions to offer seamless self-service
  • Meet the shifting expectations of Millennial and Gen Z gamers
  • Capitalize on the immense growth opportunities in the iGaming market

Don’t miss out on this opportunity to stay competitive in a rapidly expanding industry. Watch now!

Speakers:

Michelle Laureta

Phil Chatterton
VP of Partnerships, Comm100

Jonathan Michaels

Jonathan Michaels
Former VP of Strategic Alliances, American Gaming Association

Dani Milkova

Dani Milkova
CEO, Rakia Media

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