Platform
- Overview
  One platform, many possibilities.
  Products
  Available in bundles or a la carte - 100+ proven features for better engagement.
  SMB
  Deliver better conversations for a better bottom line.
  Enterprise
  Create personal experiences at scale.
  Human-bot Harmony
  Perfect the balance of human & bot engagement to achieve exceptional customer service at scale.
  Security and Privacy
  SOC 2 Type II, ISO, PCI DSS, HIPAA, and more - because security is non-negotiable.
  Integrations
  Connect to your CX ecosystem with off-the-shelf integrations and a highly flexible API.
  Analytics
  Convert conversations into data, and data into insights, on every channel.
  Live Chat
  Connect in real-time with text, audio, video, screen sharing & more.
  Bots & Automation
  Customer- and agent-facing bots for scalability & efficiency.
  Ticketing & Messaging
  Email, social media, SMS & more - all from one platform.
  Knowledge Base
  Self-serve for customers, detailed help resources for agents.
  Outreach
  Two-way conversational messaging at scale for SMS & email.
  Queue Management
  Smart, streamlined queueing system with real-time updates.
  Voice
  Digital collaborative voice solution for inbound & outbound calls.
  Booking
  Appointment scheduling solution powered by automation.
- Overview
  
  < Back
  
  Overview
  One platform, many possibilities.
  SMB
  Deliver better conversations for a better bottom line
  >
  Enterprise
  Create personal experiences at scale
  >
  Human-bot Harmony
  Perfect the balance of human & bot engagement to achieve exceptional customer service at scale.
  >
  Security and Privacy
  SOC 2 Type II, ISO, PCI DSS, HIPAA, and more – because security is non-negotiable.
  >
  Integrations
  Connect to your CX ecosystem with off-the-shelf integrations and a highly flexible API.
  >
  Analytics
  Convert conversations into data, and data into insights, on every channel.
  >
- Products
  
  < Back
  
  Products
  Available in bundles or a la carte – 100+ proven features for better engagement.
  Learn More >
  Live Chat
  Connect in real-time with text, audio, video, screen sharing & more.
  >
  Bots & Automation
  Customer- and agent-facing bots for scalability & efficiency.
  >
  Ticketing & Messaging
  Email, social media, SMS & more – all from one platform.
  >
  Knowledge Base
  Self-serve for customers, detailed help resources for agents.
  >
  Outreach
  Two-way conversational messaging at scale for SMS & email.
  >
  Queue Management
  Smart, streamlined queueing system with real-time updates.
  >
  Voice
  Digital collaborative voice solution for inbound & outbound calls.
  >
  Booking
  Appointment scheduling solution powered by automation.
  >
Industries
- Industries
  Configurable solutions for every industry
  Higher Education
  Support students, faculty, and staff at every stage
  Government
  Digital support that your 21st century citizens demand
  Healthcare
  HIPAA-secure communication for stronger patient relationships
  Banking & Finance
  Deliver personalized support at scale – securely
  Insurance
  Gain a competitive edge with exceptional customer service
  Gaming
  Transform player engagement with personalized 24/7 support
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  Meet the expectations of your digital-first consumers
  Telecom
  Enhance customer communication, exceed expectations
  Manufacturing
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- Higher Education
- Healthcare
- Government
- Banking & Finance
- Insurance
- Gaming
- Technology
- Telecom
- Manfacturing
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- Comm100 Partners
  Forget everything you know about Digital CX and come onboard as a Comm100 Partner. The Comm100 Partners Program & Platform provides a partner focused SaaS solution that allows your clients customers to communication anywhere, anyhow and anytime they wish, while providing you the ease of managing their solution.
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  Certified Vertical Partners Partner News & Events Global Partner Map
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  >
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Resources
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  Get to know our solutions and what they can do for you and your organization.
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  See how Comm100's customers are delivering excellent digital customer experiences with our platform.
  Blog
  Best practices and innovative content to help you on your journey to digital CX excellence.
  ROI Calculators
  Discover how much money you could save with Comm100 Live Chat, Chatbots & Agent Assist.
  Support
  Knowledge Base
  Everything you need to know about setting up and using Comm100 and all its features.
  Customer Success
  Because your people and processes matter as much as the technology you choose.
  Customer Service Industry Trends 2024
  Discover the most impactful & lasting trends in 2024 and beyond.
  Learn more
- Learn & Connect
  
  < Back
  
  Learn & Connect
  eBooks, Videos & Guides
  Get to know our solutions and what they can do for you and your organization.
  >
  Customer Stories
  See how Comm100’s customers are delivering excellent digital customer experiences with our platform.
  >
  Blog
  Best practices and innovative content to help you on your journey to digital CX excellence.
  >
  ROI Calculators
  Discover how much money you could save with Comm100 Live Chat, Chatbots & Agent Assist.
  >
- Support
  
  < Back
  
  Support
  Knowledge Base
  Everything you need to know about setting up and using Comm100 and all its features.
  >
  Customer Success
  Because your people and processes matter as much as the technology you choose.
  >
Pricing
Talk to Us

On-Demand Webinar

Human-Bot Harmony: Navigating the Technological Landscape in Higher Education

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Join us for an immersive webinar, “Human-Bot Harmony: Navigating the Technological Landscape in Higher Education.” We explore the pivotal roles and unique challenges faced by Chief Information Officers (CIOs) across different educational institutions, providing insight into effective strategies and personalized solutions for overcoming these obstacles.

Get a firsthand view of Comm100, an all-inclusive solution tailored for IT leaders to enhance technology initiatives and drive institutional productivity. Our live platform demonstration, coupled with discussions on omnichannel communication, compliance, and security, offers a comprehensive look at how Comm100 paves the way for successful Human-Bot Harmony.

Join us for an enlightening conversation and interactive Q&A session.

Speakers:

Chris Bechtel

Chris Bechtel
VP of Global Marketing, Comm100

Phil Chatterton

Phil Chatterton
VP of Sales, Comm100

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