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“The training from Comm100 was first-class. It was extremely thorough, straightforward and streamlined. It was obvious they knew what they were doing, and we couldn’t have asked for more… I know that whenever I have a question, I can drop them an email and get an immediate response. Although we aren’t their biggest customer… we have always been treated as if we were an important customer to them.”
– Sue Rolland, General Manager, Deakin University’s Student Association
“Our experience with Comm100 has been fantastic, from sales to training and everything in between. Everyone is always so responsive and happy to help us, no matter the problem, no matter the time. I’m really looking forward to working with them far into the future and continuing to improve our member experience.”
– Matthieu Hebert, Project Manager, Motor City Community Credit Union |
“We really want our agents to be dealing with sales and product enquiries that they can convert, rather than spending their time answering basic support questions. With Comm100 Chatbot, we can do this by funneling our low-value queries to the bot, giving our agents more time to focus on our higher-value queries that are more likely to lead to sales.”
– Matt Denton, Head of eCommerce, HSS Hire |
“After realizing that we had outgrown the capabilities of our previous chat solution — no Salesforce integration and missing functionality that kept us from being able to scale up as we grow – we looked around and switched to Comm100. A year later, we are still discovering features that we didn’t even know we needed.”
– Mike McKinnon, Senior Director of Global Marketing Operations, LogRhythm |
Point. Click. Click. Click. It’s that quick! Comm100 Live Chat has an intuitive UI and flexible system that makes it easy to set up and quick to master. We’ll have you set up and ready to go in days, not weeks or months.
Teams using Comm100 scale their service capacity while reducing cost per engagement. Yes, you read that right! We’ll help you do more with less alongside more capabilities and tools.
We’re rated 4.6/5 for customer service and we like to think it shows! Get 24/7 live chat customer service, plus phone support, SMS and WhatsApp during business hours. No question is a stupid question!
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