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By letting your customers connect with you on the channels they prefer and making support more convenient, there’s only one outcome – happier customers who want to stick around.
With Comm100’s banking chatbot, you can automate your common and time-consuming inquiries to free up your agents and limit team size – even while your organization and support volumes grow.
Deliver the digital experience your customers want while retaining a personal, humanizing touch with Comm100’s live chat for financial services.
“Since we’ve implemented Comm100 Live Chat we’ve seen a steady increase in the number of chats we were taking month over month. So, it’s actually worked well with all of the other channels that we were already offering, and it’s definitely helped us, and helped our members reach us more easily.”
– Jasmina Duric, Manager of E-Services and Support Department, Lake Michigan Credit Union
Comm100’s financial services & banking customer service software provides every channel you need across departments, powered by flexible integrations, intelligent routing, and automation.
Comm100 exceeds financial services and banking security & privacy requirements to keep your data secure across our banking live chat and banking chatbot software. Take a look for yourself.
Leave the common and simple tasks to a Comm100 banking chatbot so your agents can focus on the important stuff. Chatbots in financial services help you scale your operations while cutting costs.
“Our goal as a credit union is to deliver the best possible service to our members, and Comm100’s banking live chat is helping us achieve that. We couldn’t be happier with the software or the support.”
– Robert Griffith, Chief Executive Officer, Motor City Community Credit Union
Comm100’s banking live chat offers browser-based audio and video chat so you can develop more personal relationships with customers and gain their trust. Who needs in-branch support when you have Comm100?
Deliver personalized, efficient, and data-driven support at every stage of the lifecycle by easily connecting your key systems together with off-the-shelf integrations and a highly flexible API.
Discover what really drives customer satisfaction and loyalty with Comm100’s powerful reporting and analytics suite. Customizable, easy to use, and omnichannel.
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Join thousands of organizations who have achieved human-bot harmony with Comm100.