It’s live! Access exclusive 2024 live chat benchmark data & see how well your team is performing.
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It’s live! Access exclusive 2024 live chat benchmark data & see how well your team is performing.
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Trusted by 1000+ gaming customers worldwide
Deliver immediate, round-the-clock problem resolution with gaming live chat software & gaming chatbots so every player receives fast support that encourages them to sign-up & spend.
Gain the trust and loyalty of your players by delivering helpful and convenient customer support across their preferred channels for higher player lifetime value.
Alongside the most robust security compliances, Comm100 offers self-hosted live chat and self-hosted gaming chatbots, giving you complete control and privacy over your data.
“Comm100’s AI Chatbot is a game-changer for us. By providing our players with 24/7 support, we can make sure that any issue that may prevent them from activating, depositing or betting is removed. The bot can answer the majority of our players’ common queries without any human involvement.”
– Pelin Kaya
Live Support Team Manager, PadişahBet
Comm100’s gaming customer service platform provides every channel you need to elevate the player experience. From boosting acquisition and activation, to driving engagement and retention, Comm100 has 10+ years of experience and 1000+ customers in the gaming world. All of this is powered by personalized automation, intelligent player routing, and flexible integrations.
High-spending and loyal players likely represent the backbone of your revenue. With Comm100’s gaming customer service solution, these players can be automatically given the red-carpet treatment to make sure that they stick around.
Automatically identify your high-spending players when they come online to deliver personalized messaging and route them to your best agents to keep them engaged and happy.
VIP players can be given a dedicated gaming live chat channel or queue to ensure they get instant responses to their queries, as well as be automatically routed to specific agents or teams.
Comm100 Outreach can deliver personalized messages to high spenders to inform them about exclusive events, tournaments, or promotions ahead of the general player base.
“The combination of live chat and chatbots has significantly improved our team’s support capacity. Without having to hire more agents, our team can now handle more queries, and do it with more speed and more customer satisfaction.”
– Spyridon Athanaspoulos
Customer Care Manager, Kotsovolos
Comm100’s gaming customer service platform provides every security compliance you need – and more – to ensure your and your players’ data is secure. We also offer self-hosted deployment and the ability to change support domains so you can enable multiple layers of privacy and have complete control over your data.
Download this cheat sheet to understand the art & science of fostering unwavering player loyalty and increasing spend.
Human agents are essential to gain player trust and loyalty, best delivered through iGaming live chat software. To deliver this efficiently and at scale, gaming chatbots are essential. Only Comm100 helps you create this perfect human-bot balance for personalization and productivity.
Generative AI bot
NLP-powered intelligent bot
AI-powered agent assistant
AI-powered voice automation
Comm100’s gaming live chat software auto detects and translates the player’s language so agents can communicate with any customer, from any country.
Our technology. Your brand. Comm100 can be easily whitelabelled with flexible APIs so you can deliver our award-winning technology across multiple brands.
Export and analyze player data from Comm100’s Reporting suite to learn player preferences, understand behaviours, and deliver tailored promotions.
We make good on our customer service promise
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Join thousands of organizations who have achieved human-bot harmony with Comm100.
Expand your knowledge and improve your gaming customer support performance with our in-depth guides, best practices, and tools .
Customer Story
PadişahBet Increases Registration by 84% with Comm100 Live Chat & Chatbot
